Senon Tours

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   v   +94-777-285513

Packaged Tours and Vehicle Hiring Conditions

An advance of 50% from the total quoted value is required to reserve the tour or the vehicle. Balance 50% should be paid before 30 days of your booked date of the tour or vehicle. We reserve the right to cancel your booking in case of non-payment or partial payment and will inform you of this. Bookings should be paid by Bank Transfer.

Cancellation Policy for Packaged Tours and Vehicle Hiring 

30 to 20 Days - 50% of the total invoiced value
19 to 0 Days – No refund
No Show – No refund
All banking fees to be paid by you.

Cancellation Policy for Hotel Bookings 

30 to 20 Days - 70% of the total invoiced value
19 to 0 Days – No refund
No Show – No refund
All banking fees to be paid by you.

Itinerary Changes

All efforts will be made to provide your exact itinerary. Senon Tours reserves the right, however, in unavoidable circumstances, to make adjustments. Exceptional circumstances such as an emergency change of accommodation while you are on holiday, we will refund you appropriately if the replacement hotel is cheaper.

Itinerary Changes Requested By You

Senon Tours aim is to offer flexible itineraries. Once an itinerary is finalized and paid, requests for changes will be considered, but cannot be guaranteed and may incur additional premium.

Cancellation by Us

We consider your holiday seriously. However we reserve the right to cancel your holiday due of unforeseen circumstances. In this event we will refund all money paid by you or offer an alternative holiday with comparable type and quality. We cannot be held liable for any expenses that may be incurred by you during arrangements for a holiday that is subsequently cancelled by us.

Flight Times and Other Essentials

Senon Tours not be responsible for flight delays and additional expenses resulted by flight delays. You must also ensure that your travel documents, passports, visas, driving license, insurance details and moneys are in order.

Natural Disasters

Senon Tours cannot accept responsibility for natural disasters, flight cancellations or rescheduling by airlines or any similar event beyond our control.

Health

All tourists are strongly advised to verify on recommended inoculations, the need for malaria tablets, and to take other medicinal advice where their own health record suggests it is necessary, at least a month before travel.

General Terms and Conditions

Before you travel

It is your responsibility to ensure you have the relevant travel and health documents before departure for the country you are visiting, which shall include, but is not limited to, any inoculations that may be required, identification and passport. Senon Tours shall not be liable for any expense incurred resulting from your missing, incomplete or incorrect documentation or any non-compliance with requirements.

Confirmation 

To confirm a booking, you must be authorized to make the booking by all persons named on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the Terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also become responsible for making all payments due under the booking.

Age and responsibility

You warrant that you are 18 years of age or over and have legal capacity to use the Site and to create a legally binding contract. You hereby authorize Senon Tours to process all Personal Information about you and the persons named on the booking that has been obtained in connection with your booking. Personal information shall be deemed to include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, ID or passport copies, or any other information belonging to you or your group.

Legislation and Courts of Jurisdiction

This agreement will be governed by law of Peoples Democratic Socialist Republic of Sri Lanka and any disputes will be dealt with by the Sri Lanka Courts.